Keeping Safe – 2020 COVID STATEMENT
(This Statement will be updated in advance of the 2021 season once Government guidelines for the season ahead are updated)
Current Welsh Government guidance allowed us to re-open with CV19 control measures in place as of 6th July 2020. However, in order to make your visit a great and safe experience, Dyfed Shires re-opened on Tuesday 21st July.
Whether you are a familiar face or a new visitor to Dyfed Shires, we have implemented new measures to comply with current guidance and also to ensure that your trip is as enjoyable as possible.
JOIN OUR DAILY GUEST LIST or BOOK AHEAD
We ask all potential visitors to either JOIN OUR DAILY GUEST LIST by e-mailing us at firstname.lastname@example.org to:
- Confirm which date you intend to visit
- Tell us the size of your group including number of adults and children
- Give us a contact mobile number
- Make us aware of any in the group with disabilities as we have wheel chairs available for visitors but it’s advisable to book them in advance.
or BOOK YOUR VISIT ONLINE HERE and after payment has been made, e-mail us at email@example.com to confirm the date of your visit and then bring your PayPal receipt with you on that day.
We are operating a daily maximum cap for visitors to ensure comfortable social distancing. Through booking ahead or by joining our daily guest list, you will avoid the possibility of being disappointed if on arrival we have reached our daily limit and we must refuse you entry.
We are recording the details of all farm visitors for the sole purpose of “track and trace.” This information will only be retained for 21 days prior to disposal/destruction.
We will accept cash as payment but we strongly advise all visitors to use contactless payment if possible.
We at Dyfed Shires want all visitors to enjoy their stay with us. No-one will be asked to leave to make room for other visitors if our daily limit has been reached.
The campsite which is separate will be open 7 days a week. For a full run-down on our opening times, please click here.
On arrival, please park your vehicle in a manner where safe distancing is achieved from other vehicles.
We are a dog friendly attraction and well behaved dogs with well behaved owners are welcome to visit.
Not Feeling Well? Do Not Travel
We expect visitors to Dyfed Shires to be fit and well enough prior to arrival. Should any individual feel unwell or have any of the symptoms associated with COVD-19 then please DO NOT VISIT – it would be irresponsible and a health risk to yourself and to our staff members and visitors if you did so.
If any guest should become unwell during their visit then please bring it to the attention of a member of staff and return to your vehicle immediately to isolate from all other guests and staff.
Health & Hygiene on the Farm
As of 14th September, it has been mandatory in Wales for face coverings to be worn in indoor public places that are open to the public. However, there is an exemption for those under the age of 11.
There are increased hand wash and hand sanitiser facilities on the farm and all visitors MUST take advantage of these and regularly wash or sanitise their hands, especially if they have been in contact with animals or touched items such as gates, walls, etc that other guests may have touched.
Dyfed Shires have also increased signage to assist visitors with social distancing protocols, hand washing protocols and additional measures to ensure their farm visit is as enjoyable as possible.
Dyfed Shires are also operating a one way indoor pedestrian system to all farm visitors. Therefore, all visitors entering the farm on arrival or re-entering the farm café to order food or visit the gift shop will adhere to the one way system to comply with social distancing guidelines.
Our toilets are open and are subject to regular inspection and cleaning. We ask visitors to only use the toilets when absolutely necessary and to avail themselves of handwashing facilities when doing so.
Attractions & Rides
A number of our attractions are unavailable in 2020, such as the tractor and trailer ride and donkey grooming experience.
We are however offering our popular land train tour of the animal paddocks and are complying with social distancing guidelines through appropriate use of control measures, such as protective screens to separate our carriages.
Our popular horse and carriage ride is also available but only one single family group will be allowed on the carriage at any one time to ensure social distancing between family bubbles.
Our indoor soft play area will not be available in 2020. In view of this, farm admission for children has been reduced for this season. Our outdoor children’s climbing frame play areas however have been open for use as Welsh Government guidance allowed for its re-opening from Monday 20th July.
The Crazy Golf is also available on a refundable deposit basis with all the requisite equipment available at reception and all to be cleaned/wiped down after each use.
The Skittle Alley has also been available as of Monday 10th August following Welsh Government guidance permitting indoor play.
Our shire horse harnessing talks have continued but on all dry/sunny days have been undertaken outside rather than indoors. Visitors have had the opportunity of sitting or standing in accordance with social distancing guidelines that are in force at the time of their visit. On wet days, the shire horse harnessing talks are either cancelled or are repeated if numbers require to reduce numbers to comply with social distance guidelines applicable at that time.
Our farm nature trail is open and will be enhanced with a quiz for visitors who go on it, which we anticipate will be particularly enjoyable for younger visitors.
In addition, we can also offer visitors private Shire Horse work experience opportunities, from 1 hour to a full day. Please email us or enquire at reception when at the farm to obtain the cost of such an activity.
Food on the Farm
As of Monday 3rd August, our Caffi Celt has once more been welcoming socially distant groups. All food has been served in disposable boxes/plates/cartons which are not re-used. Furthermore, all cutlery served with meals/food are disposable.
To enhance social distancing protocols and to put guests at ease, Dyfed Shire Horse Farm have created three indoor seating zones in order to reduce the number of guests in each zone and to assist larger family groups to sit in comfort, exclusive to other guests being nearby.
The campsite is open and complies with Welsh Government guidelines applicable at the time.
Under current guidelines, shared shower and toilet facilities have been available since Saturday 25th July.
Help Us to Help You
We are confident your visit to Dyfed Shires will be an enjoyable and educational experience, be it as a day guest or if staying on our campsite.
Our primary objective is the preservation and promotion of the Shire Horse, once a mainstay of British life but by today an endangered breed. Through your visit to Dyfed Shires you have played a very important part in the protection and preservation of this wonderful animal for future generations to witness.
We are not supported by grants and only through people visiting are we able to retain these animals on this farm. Should you wish to support us in other ways then please become a ‘Friend of the Farm’ or alternatively make a donation towards the considerable running costs involved with the Shire Horses.
Dyfed Shires reserve the right to amend at any time and without warning our farm opening hours and safety protocols to maximise the safety of all guests and staff which is our overriding priority.
Dyfed Shires will comply with all relevant guidelines in force and will endeavour to exceed the minimum standard required at all times. Animal welfare and visitor safety is our primary concern and as nature can be unpredictable, we reserve the right to adjust any farm activity, talks and feeding routines or cancel any attraction without prior notice.